At Arabian Secret Fragrance, we understand that navigating the world of wholesale purchases involves questions. That’s why we’ve curated this FAQ page to address your queries and provide clarity on the ordering process, account creation, delivery options, and more. Explore the information below for a seamless and informed wholesale experience

Frequently Asked Questions – Wholesale Oriental Perfumes

To initiate a wholesale order, explore our diverse catalog and add the chosen products to your cart. Proceed to the checkout, where you can review your order before confirming.

Yes, there is a minimum order quantity requirement for wholesale orders. Specifics vary by product and collection. Contact our Wholesale Team for detailed information.

Modifications post-confirmation are challenging. Ensure accuracy during the ordering process. For urgent changes, contact our Support Team at +40 774 607 120

Create a wholesale account by visiting our “Sign-Up” page and selecting the Wholesale option. Complete the required fields, submit the necessary business details, and upon approval, access wholesale pricing and features.

Account approval typically takes 1-2 business days, usually much sooner. There is a possibility that you will receive a call from our company with questions regarding your company. You’ll receive an email notification once your wholesale account is activated.

Furnish essential business details, including your company name, address, tax identification number, and other pertinent information.

We offer 1 shipping option but in reality we deliver using 2 shipping companies, DPD and GLS, the best delivery company who deliver fast and with a smaller fee to your location will be automatically chosen by our system in checkout time. Local pickup is also available during the checkout process.

By default, trusted carriers are utilized for efficiency DPD and GLS that is automaticly chosen by our system based on your location, shipping time and fee. If you have specific carrier preferences choose local pickup as your delivery option and send your carrier to pick up the goods once the payment is cleared and the order is packed.

Yes, we offer international shipping. Costs and delivery times vary based on the destination.

Delivery times depend on the shipping method and destination. Standard delivery times are provided during checkout, and tracking information is shared upon shipment.

Yes, local pickup is available. During checkout, select the local pickup option, and our team will coordinate the details with you. Choose local pickup only if you can arrange for a courier company of your choice to collect the parcels. For pickups by courier firms or transport companies chosen by you, please be aware that the goods can only be collected if the transporting company issues a CMR (Convention on the Contract for the International Carriage of Goods by Road) document.

We accept payments via credit/debit cards and wire transfers. Payment details and instructions are provided during the checkout process also by email.

Yes, please note that we will not process the order until funds have been cleared in our bank account. Ensure timely completion of the wire transfer to avoid delays.